Last Updated: August 28, 2026
Lodge Cast Iron US currently provides shipping services for customers in the United States.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or U.S. holidays may begin processing on the next business day.
During periods of high order volume, holidays, promotions, or unforeseen circumstances, processing may take longer.
2. Shipping Time
After an order has been processed and shipped, estimated delivery times are generally:
Standard Shipping: 3–7 business days
Delivery estimates are approximate and are not guaranteed delivery dates.
Actual delivery times may vary depending on the destination, carrier delays, weather, holidays, and other circumstances beyond our control.
3. Shipping Costs
Applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping promotions, including free shipping offers, may be subject to specific terms and conditions.
4. Order Tracking
When tracking information is available, it may be provided to you by email or through your order information.
Please allow some time for tracking information to become active after the carrier receives the package.
5. Delivery Issues
If your package appears to be delayed, damaged, or marked as delivered but you cannot locate it, please contact us at:
We may ask you to provide your order number and shipping information so that we can investigate the issue.
6. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an order has already been shipped, we may be unable to change the delivery address.
If a package is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
7. Lost or Damaged Packages
If your package arrives damaged, please contact us promptly and provide photographs of the packaging and product when possible.
We will work with the appropriate shipping carrier or fulfillment partner to investigate the issue.
8. Shipping Delays
We are not responsible for delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, transportation interruptions, or other unforeseen events.
9. Contact
If you have questions about shipping or your order, please contact:
Lodge Cast Iron US
4050 Hall Street
Las Vegas, NV 89119
United States
Email: thsfxocdox@iubridge.com